- Q: Can I return or cancel the dress if I change my mind?
A: Even standard size dresses are made to order for each customers. The custom nature of our dresses means our cancellation .so it’s important to order carefully.
- Q: I am worried about sizing and the exact size and fit of the dress. How can I make sure I order the correct size and fit?
A: Compare your unique measurements with Our Company measuring guide, use our made-to-order model which allows us to make your dress based on your exact measurements for a custom-fit dress.
- Q: Can I order this dress in a different style/fabric/length?
A: Each dress is carefully tailored to match exactly what you see in the photo, and unfortunately we are unable to modify the style, length or material in any way.
- Q: Will my dress exactly match the color I see on your website?
A: There might be a slight difference between the actual dress’s color and what you see in the photo depending on your computer monitor’s display settings.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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